If We Don't Fix It, You Don't Pay

Contact Us

Contact us by Email, Online Form, Telephone or Snail Mail

Our Customer Care Center can be reached Monday thru Friday 9:00am to 5:00pm (CST). A customer representative will contact you within 24 hours of the first business day.We will work with our customers schedule and are willing to provide our computer services outside our normal business hours by appointment only.We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.We have provided a number of ways for our customer to contact us:

  • Email
  • Online Form
  • Telephone
  • Fax
  • Snail Mail


For service inquiries or assistance: service@itstechs.com

Online Form:

Please include any specific information about your request so we can direct it to the appropriate department:

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Customer Care Center

(615) 824-8497 Monday to Friday 9:00am to 5:00pm (CST). A customer representative will contact you within 24 hours of the next business day.


(615) 250-4963

Snail Mail:

Send your inquiries to: ITS Techs Attention: Customer Care Center 242 West Main Street #257 Hendersonville, TN 37075

  • Managed IT Services

    Managed IT Services

    With Managed IT Services, we can take corrective action through remote monitoring before problems occur and often before you notice.

  • Installation


    We coordinate the entire installation process including hardware set-up, software installation, network systems installation, and network configuration.

  • Remote Support

    Remote Support

    With ITS Techs remote support capabilities, we can work on your individual computer or your network without leaving the office.

    Mac Support